Traci Wolfe
14:36 08 Jul 21
Phenomenal customer service. The Dr. did not just "fit" me with some contacts, she tried multiple ones until I was... happy, and never said a word. The support staff is friendly and courteous.read more
Jennifer and Jesse Simmons
13:46 07 Jul 21
Today was our first visit and from the moment we walked in the staff was very welcoming. We did not have to wait long... to be seen. Dr.Branch was very knowledgeable, I would highly recommend this office for your eye care needs.read more
Becky Boland
15:20 29 May 21
The chapin office is very friendly and always willing to help in any way. I broke my glasses the evening before and... they worked me in with Dr. Summer's to update my prescription for a new pair. Jennifer was wonderful in helping me pick out a new pair. She even rigged my broke pair to hopefully hold together until I get my new pair. I have had glasses since 1st grade and without them my eyesight is very limited. I want to say thank you to Chapin Eye Care Center! I really appreciate the service with smiles and kindness you showed me!read more
Renda Glymph
15:26 25 May 21
My family has been going to the Eyecare Center for over 25 years. The staff is knowledgeable and courteous. Dr. Branch... and Dr. Summer are very professional and thorough. Dr. Branch has always taken the time to listen and has always shown concern for my eyecare needs. My mom (who is almost immobile) needed a new eye doctor so I took her to see Dr. Summer. She was amazing with my mom. She helped get her into the exam chair and was very kind and sensitive to her needs. I won't go anywhere else.read more
joyce lester
12:58 14 May 21
The staff is very helpful and easy to deal with. Dr. Summers provided a detailed examination and Jennifer was... experienced with insurance and provided several options for glasses and contacts. Mary Katherine was great with all of the tests that have to be done! Highly recommend this business for all your eye care needs!read more
edie mcafee
17:55 05 May 21
As a new contact wearer, I can attest to an extremely high level of care I received from the staff to learn how to put... my contacts in my eyes. They were incredibly patient and just so positive. It was difficult for me to catch on, but because of their perseverance, I am thrilled with now having contacts. I highly recommend Eye Care Center Chapin!!read more
Rene' Horton
13:35 30 Apr 21
My mom, Macy, loves seeing Dr. Branch for her eye care needs. In her own words, “I feel comfortable with Dr.Branch. He... knows my needs and takes time to examine my eyes and prescribe the best treatment for them. I trust him.”read more
Tara Pittman
12:39 27 Apr 21
I’ve gone here for around 11 years now, and Dr. Dickerson has always been amazing. The staff is super friendly and... always makes you feel comfortable. I’ve never had to wait for a long period of time at any appointment, and it’s easy to schedule an appointment. I love this place!read more
Peggy Holmes-Davis
16:14 08 Apr 21
Today was my first visit and it was wonderful! Friends referred me and the staff worked me in very quickly. All of the... staff were kind and helpful. Dr. Dickerson is awesome! She took the time needed to explain everything and was both kind and caring! I am looking forward to my future visits!read more
Lennie Tucker
19:34 30 Mar 21
Chapin Eye Care Center has a great selection of glasses. I wear petite frames, and they are very hard to find. This... should be your first stop because if you desire a variety of glass selection. I always appreciate the service that I receive. Check them out. You won’t be disappointed.read more
Marsha Slagle
19:45 19 Mar 21
I have been a patient of Dr. Dickerson's for years and cannot express enough of my confidence in her. I only see her... once a year but she is always caring and welcoming to me when I come.The entire staff is courteous and helpful. Jennifer helped me tremendously when choosing a new pair of glasses. I could not be more pleased.read more
Heather Elmore
19:46 15 Mar 21
Find a different eye clinic. Waited 6 weeks for a sample contact lens with updated prescription. Then they wouldn’t... dispense it without scheduling another appointment. Next available appointment is 4 weeks away. So 10 weeks to try a sample lens. They offer you a discount if you give them a 5 star review. Not worth it.read more
Heather Lindler
15:23 09 Mar 21
Jennifer was so helpful and knowledgeable about frames that fit my face perfectly. Dr. Branch is an amazing eye doctor.... Would definitely recommend to anyone!read more
Angela Hawkins
19:26 10 Feb 21
Dr. Branch and his staff are GREAT! Have been a patient of Dr. Branch for 25+ years - he and his staff are very... thorough and passionate about the care provided to their patients. Always provided the best customer service from the front desk all the way through my entire exam and fitting of contacts and glasses. Highly recommended!read more
Karen Goon-Johnson
16:00 04 Feb 21
Saw Dr Branch. Felt wonderful to get a thorough eye exam. New contacts and reassurance. Jennifer was so helpful with... choosing the right frames and lenses. Highly recommend this practice!read more
Carmen Spires
21:34 03 Feb 21
My annual visits are always quick. Dr. Branch is great! Friendly, knowledgeable and fast. Jennifer was very helpful in... picking out frames and ordering contacts. Always an enjoyable experience.read more
Diego Filgueiras
14:51 22 Jan 21
Dr Branch and his team did an amazing job helping me out with my eye exam and taking care of me while here. Jennifer... did an outstanding job taking the time helping me pick out the best frames that would fit me for my everyday needs. Our family has been coming here for about 4 years now and we recommend this place for anyone needing a new eye doctors office.read more
Danielle Harding
17:16 20 Jan 21
Dr. Branch and Jennifer were fantastic in helping me make the best decisions for my specific vision plan! Having had... really poor vision all my life I’ve been to many eye doctors and this has been my best experience yet!read more
Kayla Fulmer
19:28 19 Jan 21
Dr. Branch and his team are amazing!! I’ve never had my eyes checked and examined and he made sure I understood what he... was doing. I would recommend his office if you need to get your eyes checked. They had excellent customer service skills and will definitely come back.read more
Tim Bedenbaugh
16:19 19 Jan 21
I have been a customer for 40 years. Dr Branch and his wife, and staff and their personal service and caring not only... for me but also my family, have become personal Friends as well. I strongly recommend them for all your eye are needs, routine or emergency. Jennifer is a great optician as well.read more
elaine
15:46 31 Dec 20
Have been coming to Chapin Eye Care for many years. Same good service as always. Dr King and Jennifer were both very... conscientious with the exam and fitting. Pleasant experience.read more
Robin Gantt
20:21 30 Dec 20
Fantastic staff! Dr. Branch and his staff were great when I called about seeing floaters. They saw me that same day. My... parents and I have been going to the eye care center ever since. Jennifer was extremely helpful and patient with me while choosing frames.read more
Rob Hochstetler
21:45 16 Dec 20
Jennifer is the eye glasses choosing and fitting professional. I’ve been getting glasses since I was 10 years old. I’ve... never had anyone more efficient and professional help me choose the right glasses.
Oh and the doctor’s not bad either. 😁read more
Shaina Moore
15:08 16 Dec 20
Friendly staff! Dr. Branch takes the time to go over everything with you and answer any questions you may have. They... genuinely care about their patients!read more
Trudy Maddox
20:55 14 Dec 20
Very professional and knowledgeable! Jennifer helped me make great choice in my glasses frames!
Holly M.
16:15 09 Dec 20
Fantastic staff! Dr. Branch was very through with explaining the exam. Jennifer was extremely helpful and patient with... us as we picked out our frames! Thank you so much Eye Care Center Chapin!read more
Melissa Young
18:27 08 Dec 20
We have been blessed by Dr. Branch and his team. They’ve successfully fitted four in my family with tough to fit... contacts. The office staff is great and we recommend Dr. Branch and his team.read more
Emily Lemmon
15:22 07 Dec 20
Dr. Branch and his staff are amazing! My daughter injured her eye at school a few months ago. Dr. Branch saw her... immediately and followed up with us to make sure everything was healing correctly. The staff (Mrs. Wendy) are very accommodating and work hard to make sure their patients are happy! Thank you all!!!read more
Warren Driggers
15:36 11 Nov 20
As a photographer,!my vision has been my most important health concern. Dr. Branch has provided excellent care for over... 30 years.read more
Dwayne Boggess
20:05 05 Oct 20
While we were out of town and visiting Chapin / Prosperity area, my husband broke his glasses. Everyone at this office... went above and beyond in their efforts to help me get his frames repaired. Thank you ladies!read more
Francis Landsberg
17:43 17 Aug 20
I found there exams to be on par with others. The staff does their job but never makes you feel welcome, strictly... business. No warmth at all. From what I saw frame prices cater to those that 'can afford them'. That being said, except for convenience, I will likely go elsewareread more
Gerald Mount
16:30 17 Jul 21
I have enjoyed the services I have received over the many years I have been associated with the Eyecare Center.... Everyone is proficient in their respective jobs.read more
Heather Merchant
13:36 06 Jul 21
I have been coming to see Dr. Stafford for many years. All of the staff are terrific. Adam was great and very... helpful! Would definitely recommend Newberry Eye Care Center to anyone!read more
Hanselena Graves
23:10 26 May 21
Newberry Location: Over 1 hour to see doctor. Not given the option to decline the new dilation that is not covered by... insurance. So we had to pay for serviced we would have declined. Couldn't give us a contact prescription without having our old presciption. Left after 4 hours in their officr. Next dsy gave them the old prescription, they gave a prescription for the same old prescription from a year and half ago and our vision had changed per the doctor. Now they are not returning our calls. Their staff was rude and demeening.read more
Amber Kneece
21:34 26 May 21
I originally gave them a 5 for being Very friendly, helpful, and speedy customer service, but.....I payed and ordered... my glasses and was told it would take 3 weeks. It’s now been 7 and still no glasses, no updates, and no call backs. I’m trying to understand things are taking a little longer right now, and some things are out of people’s hands, but great customer service and communication can most definitely be something that could be taken care of!read more
PD'S 209 TIME
20:46 10 May 21
The Eye Care Center of Newberry was very patient with me and my Indecisiveness. Great customer service!
Amy Coleman
18:28 27 Apr 21
Dr. Stafford and everyone else was great! Always a positive experience there.
Joe Mcdonald
20:16 30 Mar 21
Always appreciate the friendliness and professionalism of Dr. Stafford and the staff. Highly recommended.
Marsha Larkin
19:31 25 Mar 21
Adam was so professional and personable and totally helpful. I am so Satisfied!!!
Amy Carlton
21:28 26 Feb 21
My Husband was seen at the Irmo office. Dr.King was great however the other staff was very rude and unprofessional his... approach was at 9:30 and he did not get finished and out until 12:15 smh....I called back to get clarification of his extremely high bill only to be talked over and rudely hung up by Melissa "Supposed billing manager"!!!!! And when I called back they refused to answer the phone (at 3:30) so I then called the newberry office where I spoke with a extremely nice gentleman by the name of Mark who took the time and did his job by answering and helping make since of the bill.....needless to say we will NEVER be back to Irmo and if Newberry was closer that would be definitely be the best choice !!!!read more
A Google User
20:50 17 Feb 21
Mr. Joel and Dr. Dickerson are awesome. I love how makes me laugh. He’s a true gem.
queen vee
18:57 15 Feb 21
i have been comings here for years, excellent care and joel is so helpful!!
Barbara Rister
20:39 09 Feb 21
Adam was very nice and helpful in frame selection and getting the best prices with my ins.
Dorothy Longshore
16:27 28 Jan 21
Awesome experience and service! The best! Been a patient for years! Always helpful, kind, respectful and... professional!read more
Brenda Riddle
21:19 26 Jan 21
We had a great experience. The staff were very nice and helpful. Joel was wonderful as always. Beatrice Riddle
Nancy Riggin
18:13 26 Jan 21
Good experience today! Joel is the best at helping you find the right frames and making sure you're happy and... comfortable with your choice.read more
Georganna Enlow
21:08 10 Dec 20
Have had an excellent experience at The Eye Care Center of Newberry! Staff is friendly and professional and always... looking for a way to assist me!read more
Alan Lipscomb
19:35 23 Jan 20
Been over two weeks and they still cant tell me when lenses will be in. Person answering the phone lacks manners. ... Taking business elsewhere.read more
